88jobs的标志

CUSTOMER CARE SPECIALIST | 双语中文 (H/F)

Mediterranean Heart Malta Business (Operations) Ltd

Valletta, 马耳他

14 500 per annum

其他行业 临时合同 全职

语言水平

英语 - 具有双语能力（口头和书面）

中文 - 具有双语能力（口头和书面）

说明

  • Manage a varied portfolio of clients within the residency visa process.
  • Act in the role of Translator/Interpreter for the clients and the company.
  • Provide support for clients undertaking rental properties.
  • Provide administrative support to ensure the efficient operation of all office processes.
  • Administration for payments processing.
  • Keep track of all rental agreements to ensure rents are paid on time and correctly.
  • Contractual completions.
  • Track annual compliance dates and act upon renewals in a timely manner.

    ·      Updating client data.
    ·      Provide accurate reports to reflect up to date client status.
    ·      Monitor Emails, WeChat, and any other source of contact from clients.
    ·      Answer in a timely manner all client queries.
    ·      Use company processes to find solutions to client queries
    ·      Follow up on clients who are in your portfolio.
    ·      To be a part of a team of committed colleagues who support each other.



所需资料

  • Hold a post graduate degree preferably in a Business Administration, Marketing, Communication, or languages (other areas will be considered upon application)
  • Chinese speaker with excellent English level or English speaker with excellent Chinese.
  • Ability to read/write fluently in both languages.
  • Experience with office systems and processes.
  • Accurate and organised with good administration skills.
  • Strong interpersonal skills.
  • Exhibits polite and professional communication in person and via phone or e-mail.
  • Previous translation experience is an advantage but not essential as training will be provided.




其他信息

  • Willing to be resident in Europe on a long-term basis.
  • Company will support in all aspects of work visa application
  • Accommodation can be provided if necessary
  • Initially a temporary contract but this is a long term position.
  • Salary plus benefits and a commission scheme

3周前

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