ERROR MANAGER | INFOTAINMENT AND AUTOMOTIVE INDUSTRY | 中国安徽合肥
Hefei Shi, Anhui, China
360k RMB
Sprachebene
Englisch - Bilingual – Sprechen und Schreiben
Chinesisch - Bilingual – Sprechen und Schreiben
Beschreibung
- Monitoring and managing error tickets within the KPM/Jira system
- Convening meetings with FOs, testers, and suppliers to review the tickets, including priority, status, responsibility, and solution
- Collaborating with internal and external departments to drive resolution of error tickets
- Ensuring adherence to processes such as the customer error management system or change
- Assigning KPM change requests to the change manager
- Generating error reports, such as statistics on reducing the number of error tickets.
Profil erforderlich
- Possession of a bachelor's degree or higher in electrical engineering, automotive engineering, computer science, or a related field
- At least three years of work experience in the automotive industry, with a minimum of one year of experience in error management
- Familiarity with error management tools such as Jira and KPM
- Strong communication, argumentation, and negotiation skills
- Adept at solving problems and managing conflicts to drive progress in a complex team environment
- Experience in test management is a plus
- Excellent oral and written English skills, proficiency in German is an added advantage.
Weitere Informationen
- Long term contract
- Salary: > 360k RMB per year
vor 1 Jahr
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